SHOPTALK Europe 2022
Shoptalk Europe is back and bigger than ever! Taking place June 6-8, 2022 in London, U.K.
This year’s event is poised to bring some of the world’s most insightful and innovative retailers, tech companies, and analysts all together under one roof.
Check out the Top Retail Influencers’ picks for the must see sessions, exhibitors, stores and events during your time in London, and be sure to sign up for an exclusive interview with RETHINK Retail at the show.
“The last two years has presented the greatest shock to physical retailing since rationing during the second world war. Prolonged lockdowns have acted as a catalyst for change in consumer behaviour with unprecedented shifts in footfall that is now being reflected in the usage of physical stores and destinations. I’m excited to be at Shoptalk Europe this year to understand how retailers are responding to these changes, and how they plan to adapt their propositions to meet the future demands of consumers.”
– Diane Wehrle, Marketing & Insights Director at Springboard
Meet Us at Our Booth E33
RETHINK Retail is partnering with Shoptalk Europe to bring live video and event coverage straight to your social feed. Be sure to follow the hashtags #RETHINKRetail and #ShoptalkEurope for live updates.
Want to meet with us at the show? Request an on-site interview at our media booth or on the show floor.
Join our team and Top Retail Influencers for a Happy Hour Meet & Greet at the RETHINK Retail media booth E33 from 15:30-17:00 (3:30-5:00 pm) on Tuesday, June 7.
Interview with us at the conference.
“I’m looking forward to sessions on the new retail organization and in particular those that address the need to work cross-functionally to create a cohesive shopping experience. To guarantee future success, retailers need to be customer-centric. And closer cross functional working with shared objectives will be at the heart of achieving this transformation.”
— Martin Newman, The Consumer Champion; Founder of Customer Service Action and The Customer First Group
Agenda At A Glance
Afternoon
Track 3: The New Retail Organization
Attracting, Developing and Retaining Top Digital Talent
1:00pm — 1:40pm BST
Matt Grest, Chief Information Officer, The Very Group
Jessica Alsing, Chief Digital Officer, Grendene Global Brands
Alejandro Ferrer Ramos, VP, CIO Global Brand Technology, The Estée Lauder Companies
Chris Brook-Carter, CEO, retailTRUST (Interviewer)
Track 1: Insights and Perspectives on Retail’s Transformation
The Changing Consumer: New Insights and Perspectives
1:45pm — 2:25pm BST
Susan Barratt, CEO, IGD
Carla Buzasi, President and CEO, WGSN
Kees Jacobs, VP, Global Consumer Products & Retail, Capgemini
Zahra Mohamed, Senior Content Manager, Shoptalk (Emcee)
Track 3: The New Retail Organization
Leading with Purpose
2:30pm — 3:10pm BST
Damian Brown, Group Head of Talent Acquisition, Chalhoub Group
Lucia Marcuzzo, SVP & Managing Director, North Europe, Levi Strauss & Co
Chris Brook-Carter, CEO, retailTRUST (Interviewer)
Opening Remarks
4:30pm — 4:45pm BST
Leading the Revolution in Online Grocery (General Session Room)
4:45pm — 5:05pm BST
Tim Steiner OBE, Co-Founder & CEO, Ocado Group
Krystina Gustafson, SVP, Content, Shoptalk (Interviewer)
Becoming a Great Leader (General Session Room)
5:05pm — 5:25pm BST
Sian Keane, Chief People Officer, FARFETCH
Fiona Tan, Chief Technology Officer, Wayfair
Rebecca Bemhena, VP Content, Shoptalk (Interviewer
Top Speakers You Can’t Miss
“European markets have some of the most stringent sustainability requirements on the planet. I am super-nerd-level excited to hear from brands and partners alike about how they are facing the challenges of creating a sustainability focused retail environment”.
— Andrew Smith, Co-founder & Managing Partner of ThinkUncommon; Co-founder & CEO of Sproutly
“My passion is helping retailers create happy path journeys for their customers. As digital engagement continues to rapidly grow and advance, creating easy, seamless and personalized experiences across offline and online channels is a “must address now” imperative for retailers. I’m excited to hear how brands are addressing, including their leverage of AI to do so. One of my favorite topics is what the metaverse means today and in the future for retail. I can’t wait to listen and talk about next gen shopping and service!”
— Shannon Flanagan, VP of Global Industry Strategy: Retail, E-Commerce & CPG at Talkdesk
Tech Leaders
Booth K66
Visit our booth to learn how pricing is done right and how instrumental it is for the future!
Explore our enhanced product and enterprise offerings, featuring even more robust industry leading data that allows us to provide clients with the most substantial e-commerce information streams available on the market today.
Big ideas for big brands:
- Pricetracer for brands! The first price tracing software solution that will have you set up and onboarded in under 5 min, with no integration requirements.
- Our all new Ai pricing recommendation application for the Amazon Buy Box
Don’t miss out:
We are the European leaders in automated and dynamic pricing software and hold years of knowledge and insights across multiple industries — we are available at the event for comment and assistance.
Booth L64
Our team would love to answer any questions you have about post-purchase solutions and how Operations Experience Management could help your brand.
Event Sessions We’re Excited For:
- Monday, June 6 | 1:45pm — 2:25pm BST | Track 1: The New Retail Organization | Working Cross-Functionally to Create a Cohesive Shopping Experience
- Modern brands know that creating an experience that seamlessly transitions from in-store to online is paramount in building customer loyalty.
- Tuesday, June 7 | 2:10pm — 2:50pm BST | Track 4: Tech Startup Spotlight | Working Cross-Functionally to Create a Cohesive Shopping Experience
- We’ve seen the massive difference that data-driven supply chain technology can make–especially with the uptick in returns facing many retailers.
Don’t miss out:
We’ll be sharing exclusive data on the post-purchase performance of the US’s top 200 retailers, like Apple, Target and Nordstrom from our report. In today’s hyper-competitive landscape, you need to delight modern shoppers well after they’ve clicked buy. Discover how to optimize touch points post purchase and increase revenue and customer retention.
“2022 and beyond will see the world emerge from the pandemic but will the focus on stores continue? There is a need to blend technology into stores, but it just can’t be tech for tech’s sake, nor can online just be produced as the answer for every single challenge that retail faces. There is a real need for physical stores to be great and despite a few, lone voices saying this pre COVID, it’s become clear in the pandemic that the role of a good store has never been more important. I am encouraged by tech that is emerging to really improve things for the store associates; around the usage of AR for planograms and some of the digital improvements are also important. But tech just isn’t effective without solid retailing foundations delivered through effective training and relentless execution of the day to day. That remains as true as it ever was.”
— Steve Dresser, Managing Director at Grocery Insight
