In this episode of RETHINK Retail, host Gabriella Bock interviews Blake Kvarfordt, a lead software engineer in iOS innovation at Nike.
During their conversation, Blake shares insights into how mobile technology has revolutionized the customer experience, and how AI and machine learning are being used to improve it.
Gabriella and Blake also discuss the future of machine learning, Chat GPT and how AR will be used to make the customer experience easier and more enjoyable now and in the future.
Blake is also delivering a keynote session on ‘Improving Customer Experience Using Technology and Innovation’ at next week’s Smart Retail Tech Show in Las Vegas, Nevada.
>>>If you would like to attend the show, you can register for a FREE ticket using promo code RETHINK100. See you there!<<<
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Hosted & Produced by: Gabriella Bock