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Michelle Kelly, CEO of Lilly Pulitzer

In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer.

Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach.

With a strong focus on customer-centric strategies and personalized marketing, Michelle’s expertise has significantly contributed to the brand’s success.

During their conversation, Kelly shares her inspiring journey to becoming the brand’s CEO and highlights the brand’s timeless commitment to making customers happy, preserving their unique hand-painted prints, and balancing trends with a focus on quality and longevity.

“And isn’t that the beauty of retail? There’s always another season, there’s always another collection. There’s always another day to open the store.” – Michelle Kelly

This episode of the RETHINK Retail Podcast is brought to you by Verint. To learn more, click here!


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Hosted by Julia Hare
Produced by Gabriella Bock
Research and coordination by Maggie Schwenn