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THE RACE TO RESILIENCE: RETAIL TRENDS THAT WILL SHAPE 2023

While 2022 was a year of many challenges, it was also the first full year of business on the rebound from the unprecedented ‘lockdown economy.’ From these challenges have sprung myriad opportunities for growth as the sprint to innovate services in the last two years has continued to bear fruit, particularly now that consumers have demonstrated their eagerness to get out and shop again.

A RETHINK Retail exclusive report on the Retail Trends that will shape 2023

This report surveys a variety of expert perspectives on where those innovations can lead going into 2023 and beyond:

  • How LiveCommerce and Web3 facilitate relationship building in a way that was once solely the purview of brick-and-mortar.
  • How modern, data-driven advertising can be optimized through data collection and analysis techniques that are not only increasingly complex but cost-effective.
  • How demand forecasting has benefitted from new advancements, and how some of the most exciting technologies—including AI and machine learning—fit into it and other store operations.
  • How to drive in-store productivity by building and sustaining a frontline workforce through IoT devices and ‘smart’ customer support innovations.
  • How cultivating a Web3-integrated, omnichannel store experience captivates customers, curates their shopping experiences, and drives customer loyalty.
  • Why sustainability is the future of business operations, and how getting out ahead of the curve can endear customers to your brand.
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A RETHINK Retail exclusive report on the Retail Trends that will shape 2023

This report surveys a variety of expert perspectives on where those innovations can lead going into 2023 and beyond:

  • How LiveCommerce and Web3 facilitate relationship building in a way that was once solely the purview of brick-and-mortar.
  • How modern, data-driven advertising can be optimized through data collection and analysis techniques that are not only increasingly complex but cost-effective.
  • How demand forecasting has benefitted from new advancements, and how some of the most exciting technologies—including AI and machine learning—fit into it and other store operations.
  • How to drive in-store productivity by building and sustaining a frontline workforce through IoT devices and ‘smart’ customer support innovations.
  • How cultivating a Web3-integrated, omnichannel store experience captivates customers, curates their shopping experiences, and drives customer loyalty.
  • Why sustainability is the future of business operations, and how getting out ahead of the curve can endear customers to your brand.

2023 will be the year of the Frontline Employee Experience – Are you ready? We’ve created a new guide that lays out exactly what retailers need to know about Frontline Employee Experience Platforms.

Top retail businesses — like Aeropostale, GANT, Logitech, Peloton, and UNTUCKit — are already planning for the future by transforming their operations and reshaping their frontline experience with a Frontline Employee Experience Platform (FEXP).

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Download The Full Report

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Weekly Newsletter
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