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Revolutionary Retail: Personalizing Retail

In this episode of Revolutionary Retail, we are joined by Susan Walsh, GM and CTO, US Retail and Consumer Goods at Microsoft, Melissa Minkow, Director of Retail Strategy at CI&T, and Jeff Roster, Podcaster and Advisory Council Member at GMU Center for Retail Transformation, as we explore the evolution of the customer shopping journey and how today’s leading retailers are leveraging data insights to create powerful personalized experiences to capture the interest and loyalty of the modern shopper.